[Download ebook] Satisfaction Surveys in Long-Term Care
▲ From Brand: Springer Publishing Company ▲
| #6496673 in Books | Springer Publishing Company | 2000-01 | Original language:English | PDF # 1 | 9.50 x6.50 x1.00l, | File Name: 0826112846 | 333 pages |
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George Washington Univ., Washington, D.C. Offers advice on implementing satisfaction surveys in an effort to maintain an institution's fiscal growth and to improve the quality of life for long-term residents. Includes a summary of published satisfaction scales, examples of satisfaction surveys, benchmarking norms, and examples of supporting materials. For administrators.
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