(Mobile ebook) Reinventing the Patient Experience: Strategies for Hospital Leaders






 | #2625434 in Books |  Health Administration Press |  2007-08-31 | Original language:English | PDF # 1 |  8.75 x5.75 x.25l,.60 | File Name: 1567932789 | 188 pages

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||About the Author|Jon B. Christianson, PhD, holds his doctorate in economics from the University of Wisconsin Madison and is currently the James A. Hamilton Chair in Health Policy and Management in the School of Public Health, University of Minnesota. His resear

Are you proud of the patient experience your hospital provides? Are you confident that your hospital is the provider of choice in your community? Does your hospital provide the experience you would want for your family members or friends if they were hospitalized? The emerging age of consumerism in healthcare is forcing hospitals to reexamine their traditional practices and provide greater sensitivity and responsiveness to patient preferences. Conventional customer serv...


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You easily download any file type for your gadget.Reinventing the Patient Experience: Strategies for Hospital Leaders   |  Jon B. Christianson, Michael D. Finch, Barbara Findlay, Wayne B. Jonas, Christine Goertz Choate.Not only was the story interesting, engaging and relatable, it also teaches lessons.

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