(Mobile library) Competing on Excellence: Healthcare Strategies for a Consumer-Driven Market






 | #4788501 in Books |  2003-10 | Original language:English | PDF # 1 |  9.00 x6.00 x.50l, | File Name: 156793210X | 196 pages

||About the Author|Alan M. Zuckerman, FACHE, FAAHC, is a founding partner and director of Health Strategies & Solutions, Inc., a leading national healthcare consulting firm based in Philadelphia. Mr. Zuckerman has been a management consultant for 30 years, workin

In today's consumer-driven marketplace, healthcare organizations gain market share by demonstrating excellence in clinical outcomes and customer service. Growing numbers of healthcare institutions are striving for and achieving ratings like top 100, five-star, magnet hospitals, and the 100 best places to work in America. Competing on Excellence: Healthcare Strategies for a Consumer-Driven Market, is an executive guide to creating a best-in-class healthcare organization....


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