(Library ebook) Patient Satisfaction and the Discharge Process: Evidence-Based Best Practices






 | #852957 in Books |  2006-05-30 | Original language:English | PDF # 1 |  10.70 x.40 x8.30l,.80 | File Name: 1578397723 | 130 pages

||2 of 3 people found the following review helpful.| Read It or Regret It!|By Wayne A. Allen|This is an excellent book and resource. If you don't have it, get it! Once you've read it, you'll be ordering copies for Case Management, Discharge Planners, Inpatient Nursing Unit leaders and more. A little pricey, but the concepts and "what works" make it well worth the investment. I'm confident that every organization can find one|About the Author|Paul Alexander Clark, MPA, MA, CHE, is the Senior Knowledge Manager for Press Ganey Associates. He directs a team of researchers who conduct quantitative and qualitative research to determine best practices for improving patient, employe

Leaving the hospital setting can be the single most stressful moment of the entire hospital experience both for patients and their families. Research proves that patients' perception of the discharge process an important component to overall satisfaction and loyalty the final impression of the healthcare experience.

- How prepared does the patient feel to leave the hospital?
- How quickly is the discharge process executed?
- How much thought is given to...


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You easily download any file type for your device.Patient Satisfaction and the Discharge Process: Evidence-Based Best Practices   |  Paul Alexander Clark. Just read it with an open mind because none of us really know.

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