[Read ebook] Hardwiring Excellence: Purpose, Worthwhile Work, Making a Difference
✿ Quint Studer ✿
| #26342 in Books | Fire Starter Publishing | 2003 | Original language:English | PDF # 1 | .80 x6.00 x8.90l,1.56 | File Name: 0974998605 | 280 pages | Great product!
||0 of 0 people found the following review helpful.| Improving hospital patient experience - easy to understand, easy to implement|By Kristen Johnson|I already own this book and purchased again so I have one in each of my offices. This is a great reference for hospital patient experience processes - easy to understand, easy to implement, with statistically proven results. Quint Studier writes from experience both as a patient as||...such an important tool to reinforce all we've learned from Quint's mentorship over the years. -- Geralyn Lunsford, CNO, North Ridge Medical Center, Ft. Lauderdale, FL
I have re-read it, and am sharing some important insights with my staff
A "textbook with passion", Hardwiring Excellence offers a road map and practical how-to guide for creating and sustaining a culture of service and operational excellence. In this book, author Quint Studer, CEO of Studer Group, draws on his personal experience as a former hospital executive who led two organizations to the top 1% in patient satisfaction and his experience coaching hundreds of healthcare organizations since.
Studer, a nationally acclaimed educator, coa...
[PDF.oq69] Hardwiring Excellence: Purpose, Worthwhile Work, Making a Difference Rating: 4.95 (776 Votes)
You can specify the type of files you want, for your gadget.Hardwiring Excellence: Purpose, Worthwhile Work, Making a Difference | Quint Studer. I really enjoyed this book and have already told so many people about it!
