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When a serious patient safety event (such as a sentinel event) occurs, it is critical for the health care organization to understand the system failures or defects that contributed to that event. Root cause analysis (RCA) provides a systematic approach to identifying those contributing factors. RCA is also beneficial as a proactive tool to identify potential safety problems before they reach the patient. RCA is an effective tool that can help health care organizations t...
[PDF.tf84] Root Cause Analysis in Health Care: Tools and Techniques, Fifth Edition Rating: 3.82 (401 Votes)
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