[Free pdf] Achieving Impressive Customer Service: 7 Strategies for the Health Care Manager (J-B AHA Press)
·•●- Wendy Leebov, Gail Scott, Lolma Olson ·•●-
| #6004442 in Books | American Hospital Association | 1998-06-01 | Original language:English | PDF # 1 | 10.30 x.79 x7.05l,1.10 | File Name: 1556482302 | 291 pages |
||0 of 0 people found the following review helpful.| Nice ideas. Used some in our medical practice|By sandy barrett|Nice ideas. Used some in our medical practice.|6 of 8 people found the following review helpful.| Great book. Chock full of service strategies for healthcare|By A Customer|I'm C.O.O at a rehab hospital. I've been reading Wendy's books on service improvement in h||"The tools outlined in this book can be implemented rapidly and inexpensively...They hold great promise for institutions and individuals who want to succeed." —Ron J. Anderson, MD, President and CEO, Parkland Health & Hospital System| Achieving Impressive Customer Service: 7 Strategies for the Health Care Manager (J-B AHA Press) Rating: 3.75 (521 Votes)
You easily download any file type for your gadget.Achieving Impressive Customer Service: 7 Strategies for the Health Care Manager (J-B AHA Press) | Wendy Leebov, Gail Scott, Lolma Olson. A good, fresh read, highly recommended.
